FAQS (FREQUENTLY ASKED QUESTIONS)
Shopping with us is super easy! Just follow these steps:
- Choose the product type (bedding, cushions, dining) and then the category type (luxury, embroidered, etc).
- View the products you are interested in and click on the photograph to zoom in and see every detail, available sizes, composition, reference code and price.
- Select preferred item and click ‘ADD TO CART’. You will be taken to your shopping cart, where you can either choose to ‘CONTINUE SHOPPING’ or process your order by clicking the ‘CHECKOUT’ option.
- currently we are providing ‘cash on delivery’ and ‘credit card’ payment options nationwide.
- Confirm the order.
- You will receive an email confirming your order.
- You will receive a phone call on the next available working day to reconfirm
- your order after which it will be processed for shipping.
At Somis.pk we will place a confirmation call after we receive your order. You have the right to edit or cancel the order at that time, however once your order has been confirmed and processed, you cannot make any changes. For any additional required assistance you can call our Customer Service team at 0311 77 000 88. Please review our Exchange & Refund policy for any exchanges or refunds.
Our website has been designed in such a way that the use of your personal data will be minimal and will not exceed the original purpose for which it has been collected and/or processed.
Delivery time depends on the type of product selected. Most products are shipped and despatched from our head office within 4-6 working days, whereas customized products delivery can take up to 15 working days
We offer FREE delivery within Pakistan on orders above PKR 2000/-. On orders below this amount, you will be asked to pay a minor delivery fee of PKR 200/-
Somis.pk only sells items in perfect condition so, in the rare event of receiving a faulty item or an order that you did not place, please contact our customer service team immediately.
In case you are unable to find the size required for your bedding, you have the option of ordering our customized bedding, which will be tailor-made specifically to your desired sizes. Please speak to our Customer Services team at 0311 77 000 88 for further details.
Yes, we are delivering products nationwide using ‘TCS’ courier service.
Unfortunately at the moment we are not delivering orders worldwide. However we will soon be launching international delivery worldwide! Please subscribe to our newsletter to be notified and follow us on Facebook and Instagram to stay updated with all Somi’s news, events and promotions.
Get answers to all your
questions you might have.
hira Masjid faisalabad
Contact No : +92 41 8 555 888
Mobile No : + 92 311 77 000 88
Email : firstname.lastname@example.org